Privacy Policy

Legal

This Privacy Policy is published by Mere Apne Fincare Co-operative Urban Thrift & Credit Society Limited in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act 2023) and applicable laws.

1. Data Fiduciary and Applicability

Mere Apne Fincare Co-operative Urban Thrift & Credit Society Limited (“Society”, “we”, “us”) is the Data Fiduciary in respect of personal data collected from members, applicants, and visitors in connection with membership, savings, investments, loans, and use of our website or office services. This policy applies to personal data processed in digital and, where relevant, physical form, in line with the DPDP Act 2023.

2. Consent and Lawful Purpose

We process personal data only for lawful purposes, with your consent where required under the DPDP Act 2023, or where necessary for the provision of services to you as a member, for compliance with legal obligations (including under the Delhi Co-operative Society Act, 2003, and rules thereunder), or for legitimate interests pursued by the Society in a manner that is not overriding your rights.

3. Types of Personal Data Collected

We may collect identifiers (e.g. name, membership number), contact details (e.g. phone, email, address), identity and KYC information (e.g. Aadhaar, PAN, photograph, School ID / fee receipt where applicable for products such as Baalbachat), financial and transaction data related to savings, investments, and loans, and technical data (e.g. IP address, device information) when you use our website or digital channels, to the extent permitted by law.

4. Use of Data

Personal data is used to provide and administer membership, savings, investment and loan products, to verify identity and comply with KYC/AML and co-operative laws, to communicate with you, to improve our services and website, and to comply with legal and regulatory obligations.

5. Disclosure and Sharing

We may share personal data with regulators, banks (e.g. South Indian Bank for operations), service providers necessary for our operations, and as required by law. We do not sell your personal data. Any transfer or disclosure is done in accordance with the DPDP Act 2023 and applicable rules.

6. Data Retention and Security

We retain personal data only for as long as necessary for the purposes stated above or as required by law. We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights under DPDP Act 2023

To the extent provided under the DPDP Act 2023 and rules thereunder, you may have rights to access, correction, erasure, and portability of your personal data, and to withdraw consent or lodge a complaint with the relevant authority. To exercise these rights, please contact us at our registered/working office or through the official contact channels published on this website.

8. Grievance Officer

For any grievance or query relating to personal data, you may contact the Society at its registered or working office in Laxmi Nagar, Delhi, or through the official phone (9355793603 / 7844884646) or email (info@mereapnesociety.com) on the Contact page. We will endeavour to respond in accordance with applicable timelines under the DPDP Act 2023.

9. Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our services or website after changes constitutes acceptance of the updated policy to the extent permitted by law.

Last updated: February 2025. This policy is aligned with the Digital Personal Data Protection Act, 2023. For society-specific rules and membership terms, please refer to the society’s bylaws and official communications.